FAQs
What is NEMT?
NEMT stands for non-emergency medical transportation. It is scheduled transportation to medical appointments and related care.
Who can use your service?
Patients, seniors, caregivers, and medical facilities that need scheduled transportation can use our service.
Do you accept Medicaid?
Medicaid-friendly options may be available depending on your trip type and eligibility.
How do I book a ride?
You can book online, call us, or request a quote.
How far in advance should I book?
Booking as early as possible is best, especially for recurring appointments.
Do you offer wheelchair transportation?
Yes, we offer wheelchair-accessible transportation.
Do you serve dialysis appointments?
Yes, dialysis transportation is one of our core services.
Can a caregiver book for someone else?
Yes, caregivers and family members may book on behalf of a rider.
What areas do you serve?
We serve Houston and nearby communities. Specific service areas should be listed on the homepage and contact page.
Do you provide return trips?
Yes, return transportation can be arranged when requested.
What should I have ready before booking?
Please have the pickup address, drop-off address, appointment time, mobility needs, and contact information ready.
How do I contact your team?
Call, text, or send us a message through the contact page.